At Sanya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the collection and use of your information as outlined below.

Information We Collect

When you use Sanya, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, and payment details.
  • Order Information: Products you purchase, order history, and transaction details.
  • Technical Information: IP address, browser type, device information, and browsing behavior on our site.
  • Communication Data: Any messages or inquiries you send us via email, contact forms, or social media.

How We Use Your Information

We use your information to provide, improve, and personalize our services, including:

Order Processing: To process your orders, manage payments, and arrange delivery.
Customer Support: To respond to your inquiries, requests, or complaints.
Marketing: To send you promotional offers, updates, and personalized content (only with your consent).
Improving Services: To enhance website performance, user experience, and security.
Legal Compliance: To comply with applicable laws and regulations.

How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Trusted third parties who assist with payment processing, delivery, and marketing.
  • Legal Authorities: When required by law or to protect our rights, property, or customers.
  • Business Transfers: In case of a merger, acquisition, or sale of all or part of our business.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

 Enhance your browsing experience.
 Track website traffic and analyze user behavior.
 Remember your preferences and saved items.

You can manage or disable cookies through your browser settings, but some features may not work properly.

Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Correct Information: Update or correct inaccurate information.
  • Delete Data: Request the deletion of your personal information (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us using the information below.

Data Security

We use industry-standard encryption and security measures to protect your data. However, no system is 100% secure, so we encourage you to protect your account credentials.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date.